Camascope ONE General Terms and Conditions

Camascope Limited (“Camascope”) is a leading provider of software solutions which help power care services, pharmacies & healthcare organisations.

Camascope ONE Special Terms:

The Camascope SaaS terms shall be deemed amended as follows:

  1. Clause 1.24: “Order Form” means the Order Form that forms part of this Agreement, including any addendum to it.
  2. Clause 3.7.2: each Authorised User shall, where applicable, keep a secure password and Authorised User ID for his/her use of the Hosted Services, and each Authorised User shall keep his/her password and Authorised User ID secure and confidential;
  3. Clause 3.7.5: if the Customer becomes aware of any authorised access to the Hosted Services or any misuse of passwords or Authorised User IDs (including, where applicable, any single sign-on credentials), it will disable the Customer’s access and/or the relevant Authorised User’s access to the Services and re-issue new credentials as soon as possible.
  4. Clause 4.1: Camascope will, on the Effective Date, automatically activate an Account for the Customer. Thereafter it shall confirm to Customer how Customer shall be able to authorise its Authorised Users, the functionality for such authorisation being contained within the Platform itself and which may, if the Customer is a Camascope One level customer, include the ability for the Customer to synchronise its directory with Camascope’s for the purpose of determining the Customer’s Authorised Users and their specific levels of access.
  5. Clause 4.7: The Customer shall be solely responsible for the obtaining, providing and maintaining of any hardware or software or any additional hardware or software as is necessary for the Customer to gain access to and receive and use the Services including, where the Customer is a Camascope One level customer, such hardware and/or software required to make use of the data API feature, and Camascope shall not be liable for any damage or loss that the Customer suffers as a result of its failure in that regard (including as to any incompatibility between the hardware and software provided and the Services). 
  6. Clause 8.1.13: to the extent the Customer uses the API feature, be solely responsible and liable for all uses of the API resulting from access provided by the Customer or Authorised Users, directly or indirectly, whether such access or use is permitted by or in breach of this Agreement.
  7. Clause 10.5: Camascope, at its sole discretion and without liability to the Customer, will be entitled to withdraw the Services (including the Support Services), disable the Customer's and the Authorised User IDs (including any single sign-on credentials), passwords, Account and access to and receipt and use of all or part of the Services and Camascope shall be under no obligation to provide any or all of the Services while the Charges are unpaid after which Camascope may re-commence Services and charge reasonable administration fees and reconnection fees. Camascope shall also be entitled to charge reasonable legal and/or administration fees in the event that debt recovery proceedings are issued.
  8. Clause 13.4.3: to the extent the Customer uses the API feature, the Customer assumes sole responsibility for results obtained from the use of the API by the Customer (or its Authorised Users), and for conclusions drawn from such use. Camascope shall have no liability for any damage caused by any actions taken by Camascope at the Customer’s direction.

These Camascope ONE Special Terms should be read in conjuction with our full General Terms and Conditions, avaliable here.