How Camascope’s Pharmacy System Integrations Enhance Service User Safety in Digital Medication Management

Medication management in social care is complex, with information flowing between GPs, pharmacies, and care teams. When prescription data arrives unclear, incomplete, or has to be manually retyped, it slows teams down and increases the risk of medication errors – directly affecting service user safety.

Camascope’s pharmacy system integrations ensure data moves seamlessly and accurately from the source, reducing risk and supporting safer care every step of the way.

Why These Integrations Are Critical for Safe Care

Care teams rely on accurate, timely medication information to protect service users. Without reliable data, staff often face:

• Transcription errors
• Missing dosage changes
• Unclear instructions
• Time-consuming clarifications
• Slower medication rounds

A common real-world example

Dose reductions are a frequent source of medication errors in care settings – not because the GP or pharmacy makes a mistake, but because paper processes make it easy for old and new information to coexist without clarity.

Scenario: Furosemide dose reduced from 40 mg to 20 mg tablets once daily

A service user has been taking Furosemide 40 mg tablets once daily. Following a review, the GP reduces the dose to 20 mg tablets once daily and issues an updated electronic prescription. The pharmacy receives this prescription, dispenses 20 mg tablets, and sends a new MAR to the care provider showing the reduced dose.

Without Camascope (paper MAR scenario)

When the care provider receives the new 20 mg tablets and MAR chart, the previous 40 mg tablets are often still present in the drug trolley. On a busy medication round, staff may not realise that the newly delivered 20 mg tablets are intended to replace the 40 mg dose. Instead, they risk treating them as two separate medicines.

This can lead to:

→ Continuing to administer 40 mg tablets from the old MAR.

→ Administering the new 20 mg tablets as well.

Result: The service user receives an unintended 60mg total dose. This error is entirely preventable, yet common in paper-based workflows where changes rely on staff noticing subtle differences across multiple documents.

With Camascope’s Integrated eMAR System

Camascope removes this risk altogether. When the pharmacy processes the updated prescription, the new 20 mg dose flows directly into the eMAR.

The system:

→ Immediately detects that a new dose of Furosemide has been received.

→ Flags a potential clash with the existing 40 mg tablets.

→ Requires the care team to review and resolve the discrepancy before proceeding.

→ Ensures that only the correct 20 mg dose appears on future medication rounds.

Result: The service user receives the correct 20 mg dose confidently and consistently, with Camascope ensuring that the previous 40 mg regimen is properly stood down. Instead of relying on busy staff to immediately spot the change, Camascope actively surfaces and manages it, preventing duplicate administration and ensuring the correct dose is given safely.

How The Integrations Improve Safety and Efficiency

Camascope connects with major pharmacy systems – including Titan, ProScript, RxWeb, Analyst and more – so the information care teams see in eMAR comes straight from the source as in the example above.

Key benefits include:

• Elimination of transcription errors for safer medication administration
• Real-time order tracking in the Camascope portal for complete visibility
• Support for QR code scanning in eMAR to streamline rounds and reduce mistakes
• Improved communication between GPs, pharmacies, and care teams
• Faster workflows, giving staff more time to focus on residents rather than admin

By strengthening the reliability of medication data, care teams can act confidently, reduce delays, and maintain safe routines – even during busy or challenging shifts.

The Impact on Service Users

With accurate information flowing directly from pharmacy systems:

• Medication is administered safely, consistently, and on time
• Risks of incorrect doses or missed changes are significantly reduced
• Care teams spend less time chasing information and more time providing hands-on support
• Service users experience more stable, reliable, high-quality care

Pharmacy system integrations don’t just help staff – they directly protect the wellbeing of every service user who relies on accurate medication management.

Learn More About Our Pharmacy System Integrations

Camascope is built for the realities of social care, where medication safety depends on clear, accurate, real-time data. To discover how our pharmacy system integrations can reduce errors, save time, and strengthen outcomes for your service users, speak with our team today.